General legal information, not advice for a specific case. Check current law and the facts of your situation before acting.
A useful complaint tells a clear story rather than simply saying the seller was unfair. I’m Attorney Nok, and I suggest listing who sold what, when you paid, what went wrong, how you tried to resolve it, and what outcome you want.
Suppose an appliance stops working on its first day. The shop promises a callback, but two weeks pass. Put the purchase, first report, and follow-up dates in order. Attach the receipt, a photo or video of the fault, and the shop’s replies. Say what you are asking the business to do under your agreement.
Check contact details and attachments before filing with the OCPB. A consumer complaint is not a lawsuit and does not pause limitation periods. If a deadline is close, seek advice on that separately.